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Razor Shipping Policy

SHIPPING

Razor can ship to most addresses in the United States. Note that there are some restrictions that may apply. Please check out our shipping restrictions below.

Address accuracy

Please double check your address for accuracy when ordering from TopRideElectric. An incorrectly entered addresses can delay or prevent shipment.

Delivery time

When you place an order with Razor.com we will estimate shipping and delivery dates. Note that these dates are approximate and can change based on circumstances beyond our control. Once your package has been picked-up by the carrier you can obtain delivery information directly from them – see Tracking Your Package below.

After you place an order on TopRideElectric, your order will generally take 24-48 hours to leave our warehouse.  Warehouse operational hours are Monday – Friday excluding holidays.  Orders placed on Friday, Saturday or Sunday will generally leave our warehouse Monday, the first business day of the week.

Shipping costs

Shipping costs will depend on the shipping option that you choose and the weight and dimensions of the item(s) you have purchased. If you purchase multiple items they will be shipped together.

Tracking your package

Using the tracking number provided in your order confirmation e-mail you can check the status of your delivery with the carrier.  Your tracking number can also be found when you create an Account on Razor.com.  Your tracking number will be within the ‘MY ORDERS’ section of your Razor.com Account.  Please see our shipping restrictions below for more information.

Shipping restrictions

Razor.com will not accept product or product part orders being shipped to Canada, Puerto Rico, Hawaii or Alaska.  Please call  833-867-7437 Monday – Friday 8 am to 5 pm PST to place your order by phone.  We apologize for the inconvenience.

P.O. boxes

Razor can not ship to a U.S. Postal Service post office box. Please provide an actual street address.

APO/FPO addresses

Razor cannot ship to APO/FPO addresses. Razor parts can be obtained via AAFES or NEXCOM.

Commercial mail boxes

Razor cannot ship to a commercial mail box similar to a Mail Boxes Etc®. Please provide an actual street address.

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