• Acceptance time for return and exchange:7-10days
• Logistics costs for return and exchange:free for the customer
  
• Warranty:Conditions for return and exchange

THE MAIN PARTS OF THE WARRANTY PROVISIONS

• Common Part Warranty

• Other Parts Warranty

• Stem, seat post, pedal, kickstand, disc brake, for quality problems or electricplating damages, fracture, large area of blister can be replaced in six months (except for artificial damage)
• Saddle, luggage carrier, seat post clamp, spoke and fender for quality problems canbe replaced in six months.
• Inner tubewith leakage will be replaced in one month. The outer tire will  be replaced in three months if it breaks naturally.

The warranty will be automatically expired if any unauthorized modification occurs. During the service ordering process, you must notify us of any unauthorized modifications, or any repairs or replacements not performed by Rattan, that have been made to your product. We will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Rattan.